1: How do I set my phone to ring or vibrate when it receives new messages?
A: Step 1   In the message list, touch Settings.
    Step 2   In the NOTIFICATIONS area, touch Choose ringtone. From the displayed ringtone list, choose a ringtone.

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    Step 3   To set your phone to vibrate when it receives new messages, go to the settings menu and touch Vibrate.

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2: I failed to send or receive a multimedia message. Why? What can I do?
A: Possible reasons and solutions are:
l Multimedia messages cannot be sent or received if data service is disabled. Before you send or download a multimedia message, enable your data service or connect your phone to a Wi-Fi network.
l If the problem persists, check whether your phone has sufficient storage available.
Go to Settings. In the DEVICE area, touch Storage to view the storage details. If your phone does not have sufficient storage, delete unwanted files to free up some space.

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3: How do I attach files to a multimedia message? Is there any restriction on the attachment size?
A: When writing a message, touchHuawei Ascend D2 to select an attachment type, and follow the onscreen instructions to add the attachment.
Attachments to a multimedia message cannot exceed 300 KB. If an image is too large, it will be automatically compressed before being attached to the message, as a result which, the image resolution will decrease.

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4: How many characters can be contained in a text message? How about a long text message?
A: A text message can contain a maximum of 160 English characters or 70 Chinese characters. A long text message can contain up to 7 pages. If a message is longer than 7 pages, the message will be converted into a multimedia message.

5: How do I save messages as drafts?
A: When writing a message, touch Huaweior Huawei to save the message as a draft, which will be displayed the next time you open that thread.

6: How do I distinguish between received and sent messages?
A: Messages in your phone are saved in threads.
l Received messages are aligned to the left with the contact photo displayed on the left.
l Sent messages are aligned to the right with your photo displayed on the right.

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7: How do I change the font or font size?
A: By default, the font cannot be changed. Certain third-party applications may allow you to change fonts.
To change the font size:
  Step 1   Go to Settings. In the DEVICE area, touch Display > Font size.
  Step 2   Touch a font size to apply it.

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8: How can I switch between input methods?
A: Touch a text input field to bring up the onscreen keyboard. The keyboard icon then appears on the status bar. Drag down the status bar to open the notification panel, touch Select input method to select an input metho

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9: How do I change the system language?
A: Go to Settings. Under PERSONAL, touch Language & input > Language to select a language.
If the language of your choice is not in the list, try other language support third-party applications.

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10: How do I group contacts? How do I add a contact to a group?
A: Step 1  In the contact list, touch Huawei Ascend D2 to view your contact groups.
    Step 2   TouchHuawei Ascend D2 to add a contact group. Then name the group.
    Step 3   Touch Add members, select the contacts, and touch ADD MEMBERS.
    Step 4   When you are done, touch DONE.

11: How do I delete multiple contacts simultaneously?
A:  Step 1   In the contact list, touch Huawei Ascend D2 > Contacts to display, and select a save location.
  Step 2   In the displayed contact list, touch Huawei Ascend D2> Delete contacts.
  Step 3   Select the unwanted contacts or touch SELECT ALL. Then touch DELETE > OK.

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12: How do I assign a photo to a contact?
A: You can only assign photos to contacts saved in your phone memory.
l From the contact editing screen:
   Step 1   TouchHuawei Ascend D2 next to the contact name.
   Step 2   From the displayed option menu, choose Take photo or Choose photo from Gallery, and follow the onscreen instructions to select a photo.
   Step 3   When you are done, touch DONE.

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l From Gallery or File Manager:
    Step 1   In Gallery or File Manager, open a photo.
    Step 2   TouchHuawei Ascend D2> Set picture as > Contact photo, select or create a contact, follow the onscreen instructions to adjust the photo. When you are done, touch SAVE.

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13: How do I export contacts to another phone?
A: You can export contacts on your phone to another phone via:
 Bluetooth: Make sure both phones support Bluetooth.
 Enable Bluetooth on both phones. From the contact list on your phone, touchHuawei Ascend D2 àShare contacts and select  the  contacts. Touch SHARE. From the displayed option menu, choose Bluetooth. Then follow the onscreen instructions to copy the selected contacts to the other phone.

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SIM/UIM card: Copy contacts in your phone to a SIM/UIM card, insert the SIM/UIM card into the other phone, and copy the contacts from the card to that phone.
 microSD card: Export contacts in your phone to the microSD card, insert the microSD card to the other phone, and import the contacts from the card to that phone.

14: How do I copy contacts from my phone to a SIM/UIM card?
A: Step 1 In the contact list, touchHuawei Ascend D2 à Manage contacts. From the displayed option menu, choose Copy contacts.

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Step 2 Choose to copy contacts from your phone, wait for your phone to load the contacts, and select the contacts you want to copy or touch SELECT ALL.
Step 3 Touch COPY, and follow the onscreen instructions to copy the contacts to the SIM/UIM card.

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15: How do I copy contacts from my SIM/UIM card to my phone?
A: Step 1 In the contact list, touchHuawei Ascend D2 à  Manage contacts. From the displayed option menu, choose Copy contacts.

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Step 2 Choose to copy contacts from the SIM/UIM card, wait for your phone to load the contacts, and select the contacts you want to copy or touch SELECT ALL.
Step 3 Touch COPY, and follow the onscreen instructions to copy the contacts to your phone.

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16: How do I set a custom ringtone? How do I set my phone to vibrate or mute upon receiving an incoming call?
A: You can save your favorite songs to your phone and set one of them as your ringtone.
Open the pre-installed Huawei music player. In the song list, touch and hold a song, and choose Set as ringtone from the displayed option menu.

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To set your phone to vibrate or mute upon receiving incoming calls:
Go to Settings, touch Sound à Silent mode. From the displayed option menu, choose Vibrate or Mute.

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17: Why were some contacts not copied over to the SIM/UIM card?
A: If the SIM/UIM card contains contacts with the same name as those copied from the phone, the contacts will be merged.

18: Why does the screen turn off when I place my phone near my ear? Why is the screen still off after I move it away?
A: Your phone features a proximity sensor next to the earpiece.
When your ear or other object is near the proximity sensor, the screen automatically turns off. The screen turns back on when the object near the proximity sensor is removed.
If the screen is still off after you take the phone away from your ear, check if the area around the sensor is being covered by another object.