Questions on Huawei honor 3X Pro MTK6592 Octa Core Android 4.2 2GB 16GB SmartPhone 5.5 inch 13MP camera White

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• From Tak_Moro at 7/9/14 5:16 PM
  • Regarding Dual SIM Card Dual Standby function, is this phone possible following standby ?
    
    3G (WCDMA:2100MHz) + 3G (WCDMA:2100MHz)
    
    or
    
    3G (WCDMA:2100MHz) + 3G (TD-SCDMA A+F)
    
    Your kind reply to the above will be much appreciated.
    
  • Huawei Mobile
    Thank you for your mail.
    3G: WCDMA 900/1900/2100MHz + 3G: TD-SCDMA A+F
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• From Shivaraj at 7/13/14 11:40 PM
  • When this phone will be released in India?
  • Huawei Mobile
    Thank you for your mail.
    I regret that we have no dealer or re-seller in India ,but we support worldwide shipping ,you can purchase this directly from our online shop.
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• From Gonzalo Carrasco at 7/14/14 12:46 PM
  • the languague can be setting in spanish??
  • Huawei Mobile
    Thank you for your mail.
    Yes, Huawei honor 3X Pro phone can setting in Spanish.
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• From Gonzalo at 7/14/14 12:48 PM
  • Language setting in Spanish??
  • Huawei Mobile
    Thank you for your mail.
    Yes, Huawei honor 3X Pro phone can setting in Spanish.
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• From Gonzalo at 7/14/14 5:51 PM
  • can be setting language phone in spanish??
    thank in advances
  • Huawei Mobile
    Thank you for your mail.
    Yes, Huawei honor 3X Pro phone support spanish.
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• From Ismail at 7/19/14 6:20 AM
  • It is a dual sim phone?
    Can it be shipped to Nigeria and South Africa
    Doed it have 2G, 3G, 4G?
    Is the android 4.2.2.2 up-gradable?
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3X Pro is dual sim phone,
    We support shipping to Nigeria and the shipping cost is 11.0USD,
    Huawei honor 3X Pro has 2G, 3G.
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• From Gary at 7/22/14 8:23 AM
  • How you support the phone in India during warranty! Further, if the phone delivered to India after it is ordered online is found defective, what is the return policy? Please clarify!
    Regards!
  • Huawei Mobile
    Thank you for your mail.
    We will have fully test before we send, all our Android Device come with 12 months warranty, If any problems ,please contact our after-sale customers service any time .
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• From Adnan at 7/25/14 6:46 AM
  • Is there Gorilla Glass or any other protection available with Honor 3x Pro?
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3X Pro does not have Gorilla Glass.
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• From Ghasem Eskati at 7/31/14 2:14 AM
  • can be setting language phone in Persian ?
    NFC ?
    Wi-Fi Direct & Wi-Fi hotspot ?
    
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3X Pro phone does not Persian.
    Huawei honor 3X Pro phone does not support NFC,
    Huawei honor 3X Pro phone suppoer Wi-Fi Direct and Wi-Fi hotspot.
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• From Ghasem Eskati at 8/3/14 1:29 AM
  • OTG (On-The-Go) ?
    Light touch buttons?
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3X Pro does not support OTG,
    Huawei honor 3X Pro support Light touch buttons.
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• From Ghasem Eskati at 8/3/14 1:35 AM
  • OTG (On-The-Go) ?
    Light touch buttons ?
    Notification light ?
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3X Pro does not support OTG,
    Huawei honor 3X Pro phone have Light touch buttons and Notification light.
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• From Prasad Gaikwad at 8/5/14 2:01 AM
  • if the phone buy online from your website,, will it work in india with any indian network..as it is not yet launched in india ????
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3X Pro phone can work in India.
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• From P.VASU VASU at 8/6/14 10:10 AM
  • Does this phone work in INDIA ?
    
    Does this phone supports 3G network in India?
    
    
  • Huawei Mobile
    Thank you for your mail.
    Yes, Huawei honor 3X Pro can work in India.
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• From jonny_canada at 8/17/14 5:44 PM
  • Is the dual sim, active or standby?
    Does this phone work on AWS spectrum (in Canada)?
    thx
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3X Pro is dual SIM card dual standby,
    Huawei honor 3X Pro can work in Canada.
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• From Juan Jesus Llamas Moreno at 8/26/14 5:51 AM
  • Hello, my mobile doesn't have Spanish language, the description says have it, only Chinese and english, what can I do?
  • Huawei Mobile
    Thank you for your mail.
    You can download the Spanish language pack.
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• From Manjunath at 8/27/14 2:33 AM
  • I am Interested In Huawei Honor 3x Pro...Currently this phone is not available In India,If I do purchase it from you,Can I get it serviced here In India itself as you have several service Centers here in India....My next query is If I cannot get it serviced here in India and if I have to send it back to you then who bears the freight charges?
  • Huawei Mobile
    Thank you for your mail.
    We do not have service centers in India,
    All are under one year warranty. (Excluding the accessories). If any problems,pls contact our after-sale customers service any time, If your mobile phone is returned to the us to help you repair, you need to pay the freight.
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• From Manjunath at 8/28/14 9:19 AM
  • Thanks for the prompt reply.... Your telling me that you don't have service centers in India, But I have come across your service centers In Bangalore(India),In fact I got their address from your website http://www.huaweidevice.co.in/(Indian website)....So If I can give my phone over there I can save my fright charges and it would be far more convenient as well,So please let me know if this would be possible at the earliest....
  • Huawei Mobile
    Thank you for your mail.
    We do not know the specific circumstances of service centers In Bangalore, You can consult them.
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• From aftab ali at 8/30/14 1:27 AM
  • sir can you please tell me which glass is used on display ?
    i am from pakistan and this phone is not yet released in pakistan .
    will it be possible to get this phone from you in pakistan or can you please tell me when this will launch in pakistan ?
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3X Pro phone screen is LTPS TFT IPS,
    we do not know the specific time, we support worldwide shipping ,you can purchase this directly from our online shop.
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• From tango at 9/3/14 3:04 AM
  • Goes it have gyrometer? If i buy your phone. It comes with a 12 month warranty. If anything goes wrong, can i send it to the huawei centre in malaysia?
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3X Pro does not support gyrometer,
    All are under one year warranty. (Excluding the accessories). If any problems,pls contact our after-sale customers service any time .
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• From roberto mari at 9/6/14 8:44 AM
  • Our company bought to test for use for salesmen a GT750-T20. Honor 3X PRO The product works well but there is a big problem on 3G HSPA+ speed. It is impossible to go over 7 Mbits intestead of the expected limit of 42M bits. This happens with different providers of service and with different SIM. Please let meknow if it is a software or and harware problem because the medium speed is 3-4 Mbits in presence of a very good signal. All the mobiles ofour office are working abot 30-35 Mbits.
    Best Regards
    Roberto Mari
  • Huawei Mobile
    Thank you for your mail.
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• From Ufuoma at 9/7/14 6:58 AM
  • Does 3x pro support Google+, play store and Google browser and apps? How many days does battery last?
  • Huawei Mobile
    Thank you for your mail.
    Yes, But you need to download the Google Play Store in the APPS center,
    the battery can use 1-2 days.
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• From Serban at 9/10/14 12:08 AM
  • Pls provide a link to download the romanian language pack, and if possible a link to download the up-date system to 4.4.2.
    my current version is: V100R001CHNC00B120 for my G750-T20
    i bought the phone from China and i use it in Romania.
    Question no.2: i read before that this phone support both sim in 3G simultaneously? how can i do that?
    tnx
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3X Pro Android 4.4 firmware: http://www.emui.com/plugin.php?id=hwdownload&mod=detail&mid=63
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• From haitham at 9/15/14 7:42 AM
  • will 3g work in egypt?
    what about customs?
    does it have arabic language or at least can it be installed later?
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3X Pro 3G can work in Egypt,
    We are not sure about your local customs, but we can help you reduce and avoid import taxes by declaring prices low, declaring the contents as "electronic accessories" or other items and shipping in simple packaging,
    Huawei honor 3X Pro phone does not support arabic language.
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• From aftab at 9/18/14 12:55 PM
  • i am from pakistan i want to buy the pro version i have money but i don't have any paypal option ... can you please tell me when this will launch in pakistan so can buy it from a shop here coz i am waiting for a longtime ... Is there any other way of payment ? Bank trasfer or any other option ?
  • Huawei Mobile
    Thank you for your mail.
    We support Paypal and Wire Transfer. You can use your Credit Card through Paypal / credit card /wire transfer,
    you can buy here: http://www.pompmall.com/huawei-honor-3x-pro-mtk6592-octa-core-android-4-2-2gb-16gb.html
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• From Pardeep Goyal at 9/19/14 4:24 AM
  • Sir/Maa'm
    Does this phone supports W+W Dual Standby Configuration.
    or W+T configuration . there is little confusion i have.
    
    
    
    
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3X Pro support WCDMA + GSM.
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• From Inaam-ur-Rasool at 9/20/14 9:29 AM
  • is huawei Honor 3x Pro available in pakistan? If yes, where?
  • Huawei Mobile
    Thank you for your mail.
    No, because Huawei honor 3X Pro phone only support English and Chinese.
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• From boshka at 9/21/14 3:09 PM
  • is there an kitkat update for huawei honor 3x pro
    g750-T20 .... v100r001chnc00b115 ??
    and if there is plz give me a link :) .
    is this available for my country ?? egypt
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3x pro Android 4.4 firmware: http://emui.huawei.com/cn/plugin.php?id=hwdownload&mod=detail&mid=63
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• From Gregorio Paolo at 9/22/14 11:46 AM
  • I have a 3X pro bought in China.
    He is only Chinese and English.
    
    I now read you have a Spanish language pack, did you have a french language pack too?
    
    If yes, where can I download it?
    
    Regards.
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3X Pro phone does not have french language pack.
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• From Kalpesh Suthar at 9/26/14 10:17 AM
  • How can buy huawei honor 3x pro in India? Suggest me process & system, please
  • Huawei Mobile
    Thank you for your mail.
    Our website is being upgraded, can not buy, we will give you recommend a trustworthy website,
    You can buy here: http://www.pompmall.com/huawei-honor-3x-pro-mtk6592-octa-core-android-4-2-2gb-16gb.html
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• From mohamad hamidi at 9/28/14 5:54 AM
  • have your company program to present this product in iran?if ok when it will come and how much it will be thanx some
  • Huawei Mobile
    Thank you for your mail.
    Our website is being upgraded, can not buy, we will give you recommend a trustworthy website,
    You can buy here: http://www.pompmall.com/huawei-honor-3x-pro-mtk6592-octa-core-android-4-2-2gb-16gb.html
  • Do you find this question helpful?  Yes   No
• From kmpac at 10/6/14 11:41 PM
  • the languague can be setting in korean?
    
    can be fdd LTE
    
    
    
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3X Pro phone does not support korean language.
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• From damiano at 10/13/14 5:59 PM
  • the smartphone support che italian language?
    have a 4g?
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3X Pro phone does not support Italy language and 4G LTE.
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• From ben at 10/17/14 5:43 AM
  • Hi,
    
    can be setting language phone in french?
    
    thx
  • Huawei Mobile
    Thank you for your mail.
    No, Huawei honor 3X Pro phone does not support French language.
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• From Slavek from Poland at 11/18/14 2:36 AM
  • Hello, I downloaded the latest version of EMUI 3 and to my surprise, the phone does not support exFAT and NTSF whether this will be added in future updates? one or both of
  • Huawei Mobile
    Thank you for your mail.
    We will consider your proposal.
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• From Hiren Dadhania at 11/19/14 10:29 AM
  • Dear Sir,
    
    
    1. If i order it for india, do i need to pay any other charges to anyone after doing payments to you ? And Does it deliver directly to my home or i need to go to airport to collect it ?
    
    2. Does it unlock for india ?
    
    Regards,
    Hiren
  • Huawei Mobile
    Thank you for your mail.
    Our price is FOB price,we will print your package value under 50USD, but we are not sure about your local customs,
    Huawei honor 3X Pro is unlock phone,
    you can buy here: http://www.pompmall.com/huawei-honor-3x-pro-mtk6592-octa-core-android-4-2-2gb-16gb.html
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• From Amikids at 11/20/14 9:33 PM
  • I already upgrade my phone 3X Pro to Emui 2.3, now i want to rollback to 2.0 base on Android 4.2.2. How can i do that?
    Thank you
  • Huawei Mobile
    Thank you for your mail.
    You can restore the factory settings.
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• From AMI Kids at 11/21/14 5:43 PM
  • I already upgrade my phone 3X Pro to Emui 2.3, now i want to rollback to 2.0 base on Android 4.2.2. How can i do that?
    Thank you
    
    Huawei Mobile
    Thank you for your mail.
    You can restore the factory settings.
    
    Are you serious ?
    I mean from OS 4.4.2 roll back to OS 4.2.2 you said restore factory setting?
  • Huawei Mobile
    Thank you for your mail.
    You can download this firmware update: http: //emui.huawei.com/cn/plugin.php id = hwdownload & mod = detail & mid = 63?
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• From Amikids at 11/23/14 8:17 PM
  • Dear Huawei Mobile
    I try all firmware in your link but can not back to EMUI 2.0 (OS 4.2.2)
  • Huawei Mobile
    Thank you for your mail.
    Please refer to this tutorial: http://cn.club.vmall.com/thread-855414-1-1.html
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• From Rahman Ali at 1/1/15 7:21 PM
  • what is price in pakistan when availble.
  • Huawei Mobile
    Thank you for your mail.
    Huawei honor 3X Pro does not release in Pakistan,
    honor 3X pro price is $285.90.
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• From apachepkj at 1/24/15 1:45 AM
  • Hi,
    I own a Honor 3x Pro bought in Malaysia.
    It's not rooted but has google play store pre- installed.
    It's with Android version 4.2.2,Emotion UI 2.0
    Baseband version:WR8.W12.46.P6,2014/11/17 09:00
    Kernel version: 3.4.5 huawei@android-server#1
    Build number:
    G750-T20 V100R001CHNC00B122
    
    Now my question:
    
    Is this firmware an international one which can be used in Malaysia?
    
    Is this firmware the latest version?
    
    Is there a site which gives downloads of latest firmwares for international owned devices?
    
    Will there be kitkat or lollipop updates for this device?
    
  • Huawei Mobile
    Thank you for your mail.
    Huawei did not release the international version of the firmware,
    You can download the latest China version of the firmware, here: http://emui.huawei.com/cn/plugin.php?id=hwdownload&mod=detail&mid=63
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• From CHANDRAN GUNASAGARAM at 1/24/15 4:00 AM
  • Huawei Mobile
    Thank you for your mail.
    Huawei did not release the international
    version of the firmware,
    You can download the latest China version of
    the firmware, here: http://emui.huawei.com/cn/
    plugin.php?
    id=hwdownload&mod=detail&mid=63
    
    
    Thank you for the prompt reply and the reference thread for the kitkat firmware.
    
    
    
    
  • Huawei Mobile
    Thank you for your mail.
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• From CHANDRAN GUNASAGARAM at 2/1/15 8:24 AM
  • How to root Huawei Honor 3x Pro G750-T20 which is running KitKat 4.4.2 version?
    
    I had tried several ways based on guides posted available on the net but none worked.
    
    Framaroot,RootGenius,iRoot.
    
    Probably it might have worked on JB 4.2.2 firmware but not on Kitkat.
  • Huawei Mobile
    Thank you for your mail.
    If you ROOT phone will lose our 12 month warranty, please be cautious.
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• From Giuseppe at 2/4/15 2:53 AM
  • Is available a kitkat rom 4.4 for g750-t20 with italian language? Thank you
  • Huawei Mobile
    Thank you for your mail.
    I'm sorry, We do not have such a firmware.
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