Questions on Huawei Honor X2 4G LTE Android 5.0 3GB 16GB phone Tablet 7 Inch Screen 13MP Camera Silver
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- From PHOENIX at 4/9/15 1:51 PM
- From Monis Ahmad at 4/12/15 8:39 AM
- Hello Huawei team,
How'd you respond to the after sales complaints? In case of any technical snag, how'd one get the device serviced/ fixed?
Is it necessary to get the shipping insurance at the time of purchase? Also what about the extended warranty charge? How can we claim the service if there's a problem with the device? - Huawei Mobile
Thank you for your mail.
We offer you secure payment, guaranteed quality, and guaranteed delivery.Once your package shipped we will send an email with a link to track your order.
All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time.
For 12-month Extended warranty charges for $39.9.
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- Hello Huawei team,
- From namobe13 at 4/16/15 1:31 AM
- Hello. They have the product in stock to send ya? They have no other option than DHL shipping. Regular mail but takes longer. I do not want to pay customs charges. And they can put in the package is a gift and put a lower value to avoid paying customs. A greeting.
- Huawei Mobile
Thank you for your mail.
Huawei Honor X2 Silver is in stock and ready to send.
We are not sure about your local customs, but we can help you reduce or avoid import taxes by declaring a lower price. The declared contents include "electronic accessories" or other items and shipping in simple packaging. - Do you find this question helpful? Yes No
- From Case2122 at 4/24/15 9:03 AM
- Hello Huawei Mobile,
I have placed an order for 1 set a day ago, order number is
#11700002682
May I know when should I get a tracking number and shipment?
Thanks very much for your help
best
Case - Huawei Mobile
Thank you for your mail.
All our products will be sent out from our warehouse within 3 working days around after payment.
Do not worry,all our package come with tracking number. When we send your package,we will email you.thank you for your kindly understanding. - Do you find this question helpful? Yes No
- Hello Huawei Mobile,
- From wallbear at 4/24/15 10:04 PM
- From monis at 4/26/15 4:01 AM
- Hello huawei!
Will this device work in India? The 4G services are yet to be rolled out here, and keeping that in mind, I'd to clear this doubt. It says that TD LTE B40 compatible. I'm assuming it'd not pose any problem. When I'll place an order, do I've to pay some import duty in India? Have you dealt with such cases earlier? - Huawei Mobile
Thank you for your mail.
Sorry but the Huawei Honor X2 not support 4G network in India.
Sorry but we are not support shipping to India at present.
We are not sure about your local customs, but we can help you reduce or avoid import taxes by declaring a lower price. The declared contents include "electronic accessories" or other items and shipping in simple packaging.
Once we got the Huawei Honor X2 original case, we will release it on our website soon. - Do you find this question helpful? Yes No
- Hello huawei!
- From Ramin Raeisi at 4/26/15 10:56 PM
- Hello
I am from Iran and want to buy this, have you ever shipped the item to Iran without problem? Can you also declare a lower price for reducing the import taxes? If yes, I am going to order one....
Thanks - Huawei Mobile
Thank you for your mail.
We are Gizok online store and we support worldwide shipping.
We are not sure about your local customs, but we can help you reduce or avoid import taxes by declaring a lower price. The declared contents include "electronic accessories" or other items and shipping in simple packaging. - Do you find this question helpful? Yes No
- Hello
- From Ro at 4/27/15 8:47 PM
- Good day,
Will this phone will support AT&T 3G and regular 4G in the U.S. since it won't work with 4G lte?
I'm not to sure of the difference between the two if there is one.
Thanks in advance - Huawei Mobile
Thank you for your mail.
Huawei Honor X2 3G WCDMA can work with AT&T, 4G LTE B41 can with Sprint in USA, you can check here: http://www.willmyphonework.net/ - Do you find this question helpful? Yes No
- Good day,
- From Anonymous at 4/28/15 10:15 PM
- What is your refund policy? I couldn't find it on your website. I was thinking of getting this phone but if it is too big I might have to return or sell it.
- Huawei Mobile
Thank you for your mail.
Please check here: http://gizok.com/return-policy/ - Do you find this question helpful? Yes No
- From Case2122 at 5/5/15 5:26 AM